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Privacy Policy
Privacy Policy
MDRanking respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, contact us, or make a purchase.
By using our website and services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Contact information: Your name, email address, phone number, shipping address, and billing address.
- Payment and transaction information: Your selected payment method, purchase history, and transaction details. Payments may be processed by third-party payment providers.
- Account information: Your username, password, account preferences, and membership details.
- Website usage information: Your browsing activity, device information, browser type, IP address, and interactions with our website.
- Communications: Information you provide when contacting us, submitting an enquiry, requesting support, or communicating with our team.
How We Use Your Information
We may use your personal information to:
- Process, manage, and fulfil your orders.
- Arrange delivery, collection, returns, exchanges, or refunds.
- Create and manage your customer account.
- Provide customer service and respond to enquiries.
- Improve and personalise your shopping experience.
- Send service updates, promotional offers, and marketing communications, where permitted by law.
- Detect and prevent fraud, misuse, and security incidents.
- Comply with applicable legal, tax, accounting, and regulatory obligations.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Sharing of Information
We may share your personal information with:
- Shopify, which hosts and supports our online store.
- Payment processors, delivery providers, technology providers, analytics providers, and other trusted service providers.
- Marketing and advertising partners, where permitted by law.
- Professional advisers, insurers, auditors, or regulators where reasonably necessary.
- Government authorities, courts, or law enforcement agencies where required by law or legal process.
We do not sell your personal information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, remember your preferences, analyse website performance, and provide relevant advertising.
You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
Data Security and Retention
We take reasonable administrative, technical, and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
We retain personal information only for as long as reasonably necessary to provide our services, fulfil the purposes described in this Privacy Policy, resolve disputes, and comply with legal and regulatory obligations.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, where applicable.
- Request a copy of your personal information.
- Withdraw consent or opt out of marketing communications.
- Raise a question or complaint about how your information is handled.
To exercise any of these rights, please contact us at info@mdranking.com.au.
We may need to verify your identity before processing certain requests.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal obligations.
The latest version will always be published on this page. Your continued use of our website after any changes are posted will be subject to the updated Privacy Policy.
