No need to travel to Korea or China
Submit Request
Fill in the request and provide your product and contact details.
Locate & Quote
Our team locates these items from trusted suppliers and provides you with a quote.
Payment & Shipping
Once you pay, the item is shipped directly from the sourcing country.
Receive Product
Your requested items are securely packaged and delivered straight to your door or chosen pickup location.
Submit Request
Fill in the request and provide your product and contact details.
Locate & Quote
Our team locates these items from trusted suppliers and provides you with a quote.
Payment & Shipping
Once you pay, the item is shipped directly from the sourcing country.
Receive Product
Your requested items are securely packaged and delivered straight to your door or chosen pickup location.
Frequently Asked Questions (Korea Sourcing)
What types of products can you source? ▶
We specialize in sourcing authentic Korean skincare, cosmetics, trending fashion, and niche lifestyle items directly from verified suppliers in South Korea. If you aren’t sure if your item can be sourced, just submit a request and our team will check for you!
Are the items guaranteed to be authentic? ▶
Yes. We only source items from authorized, trusted suppliers and official retail channels in South Korea. Every item is inspected before domestic dispatch to ensure 100% authenticity.
How long does it take to receive a quote? ▶
We aim to process all sourcing requests and email a personalized quote to your inbox within 24–48 hours of your submission.
What are my delivery options? ▶
AUS Store Shipping: We manage international freight to our Sydney store and cover customs/service fees. Once received and inspected, we dispatch your order via tracked domestic post to your address.
International Express Shipping: Your order is dispatched directly from South Korea to your address. In this option, the customer covers express international postage fees.
Will I have to pay import duties or taxes? ▶
No, you do not need to worry about extra fees. For Store Pickup and AUS Store Shipping, all import duties, customs processing, and taxes are fully covered by us.
Can I track my order? ▶
Store Pickup & AUS Store Shipping: We send milestone notifications as your shipment arrives at our Sydney store and when it is packed for domestic dispatch or ready for counter collection.
International Express Shipping: Full international tracking numbers are issued immediately once your parcel is lodged with the courier.
What if my item arrives damaged? ▶
We inspect all items before packaging and ensure sturdy protective wrapping for transit. In the rare event an item is damaged during transit, please contact us within 48 hours with clear photos of the packaging and item so our team can resolve it.
Can I return an item if I change my mind? ▶
Because our sourcing service purchases designated products on your behalf, we cannot accept change-of-mind cancellations once orders are procured. Please confirm your size, shade, and specifications before payment.
How do I contact support? ▶
If you have any questions or require order support, please reach out to our team at info@mdranking.com.au.
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